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Welcome to the Technology Department
Our Commitment
The Wenatchee School District remains dedicated to closing the digital divide and ensuring every student can leverage technology for academic success. We will continue investing in the tools, infrastructure, and support necessary to realize this vision. Together, we can build a brighter future for all Wenatchee students.
Our Promise
We promise to build a foundation of diversity, equity and inclusion from which each student emerges future-ready.
Technology Helpdesk Options
Please use your preferred method to contact our support personel. Live support through phone and chat are available from 8:00am - 4:00pm M-F.
If you think you know what the issue might be and need to communicate this issue to a technician enter your ticket directly without helpdesk intervention. Use your Google account to login.
Use ithelpdesk@wenatcheeschools.org in Google chat to start a new conversation directly with our helpdesk during business hours from 8:00am-4:00pm. This can be a chat, audio call, or video call with your device. Even if after hours we will see the chat the next business day and chat back with you.
ithelpdesk@wenatcheeschools.org
Email our help desk and get a quick reply to your concern. The helpdesk staff might ask for a chat session or a control session to show you how to fix the issue, or they may do a ticket on your behalf to get addtional support technician(s) the information they need to help you out.
509-664-3865 (Press #4)
Our helpdesk specialist will answer the phone during normal business hours from 8:00am to 4:00pm. If you leave a voicemail message someone will return your call, put in a suport ticket on your behalf, or contact you via another method. Please leave your name, location, and issue on the message.
Quick Links
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This site provides information using PDF, visit this link to download the Adobe Acrobat Reader DC software.